Terms of service

1. Overview

This website is operated by PrimeState. Throughout the site, the terms “we”, “us” and “our” refer to PrimeState. By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least 18 years old, or have permission from a parent/guardian
  • You will not use our products for any illegal or unauthorised purpose
  • You will not violate any laws in your jurisdiction

3. Products & Services

We sell dietary supplements intended to support general wellness.

  • Our products are not intended to diagnose, treat, cure, or prevent any disease
  • Results may vary from person to person
  • You should consult a healthcare professional before use if you are pregnant, nursing, have a medical condition, or are taking medication

4. Pricing & Payment

  • All prices are listed in South African Rand (ZAR) unless otherwise stated
  • We reserve the right to change prices at any time without notice
  • Payments are securely processed through third-party providers (e.g. PayFast)

5. Orders

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit or cancel quantities purchased per person or order

If your order is cancelled, you will be notified and refunded where applicable.

6. Shipping & Delivery

  • Delivery times are estimates and may vary
  • We are not responsible for delays caused by couriers or external factors
  • Risk of loss passes to the customer upon delivery

7. Returns & Refunds

Please refer to our Refund & Return Policy for full details on returns, exchanges, and refunds.

8. Accuracy of Information

We aim to ensure all information on our website is accurate. However, we do not guarantee that all content is error-free, complete, or current.

9. Limitation of Liability

PrimeState shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

Use of our products is at your own risk.

10. Intellectual Property

All content on this website, including text, images, branding, and logos, is the property of PrimeState and may not be used without permission.

11. Third-Party Services

We may use third-party services (such as payment providers). We are not responsible for their policies, actions, or performance.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted on the website.

13. Contact Information

For any questions regarding these Terms, please contact:
Primestate1nutrition@gmail.com